Contact Us
We love hearing from the community â bug reports, algorithm suggestions, or translation corrections are all welcome. Choose the channel that fits your needs below.
Open Source Community
Visit our GitHub repo to submit Issues or Pull Requests. Bug reports, feature requests, and translation improvements are all welcome. Global developers and contributors of all skill levels are encouraged to participate!
https://github.com/cenyi/LifeSimGridTechnical Support
Having trouble parsing specific avatar data? QR codes not scanning correctly? Voice synthesis not playing? Send the details (including screenshots or QR code images if possible) to support@lifesimgrid.com. An actual engineer will look into it within 48 hours.
Compliance & Legal
We respect all intellectual property and legal regulations. For compliance questions about the generic tech protocols used on this site, or if you believe any content infringes on your rights, reach out to legal@lifesimgrid.com. We take all legitimate concerns seriously and will respond promptly.
Before You Reach Out
Many common questions are already answered in our FAQ section on the homepage. Check there first â you might find your answer instantly! Topics include privacy, QR parsing errors, voice synthesis details, and compatibility calculations.
Response Times
We're a small volunteer team. Bug reports and security issues are prioritized and typically addressed within 48 hours. Feature requests and translation corrections may take longer. Thank you for your patience and for being part of the community!